Job Description
Company: Ironclad
Location: San Francisco, CA
Workplace Type: Hybrid
Employment Type: Full-time
Pay / Compensation: $210,000 – $235,000
About the Role
Ironclad is building AI contracting at enterprise scale on a dataset of over 2 billion contracts. We are seeking a Staff Site Reliability Engineer to shape the cloud platform, focusing on reliability, scaling, and data layer performance for our business-critical systems.
What You’ll Do / Key Responsibilities
- Shape our direction: Help set the technical direction for SRE and the cloud platform, building a roadmap for reliability.
- Solve the whole problem: Identify reliability risks, design and deliver changes to prevent recurring failures, and lead architectural decisions.
- Keep our data layer fast and reliable: Monitor, tune, and scale our relational and NoSQL systems (PostgreSQL, MongoDB, Redis), addressing capacity and performance issues.
- Reduce toil through automation: Improve build, test, deploy, monitor, and recovery processes through automation.
- Own resilience end to end: Design and test backup, recovery, and disaster recovery capabilities, strengthening data durability.
- Share ownership of production reliability: Participate in the SRE on-call rotation, leading complex incident investigations and improving runbooks.
Requirements & Qualifications
- 8+ years in SRE, DevOps, or infrastructure engineering, including experience as a technical lead for business-critical systems.
- 5+ years developing and maintaining production software in TypeScript or Python.
- Deep experience operating Kubernetes in production, including troubleshooting at scale.
- Production experience with both relational and NoSQL databases, such as PostgreSQL, MongoDB, or Redis, including query and index tuning, replication, monitoring, and scaling under load.
- Hands-on experience with infrastructure as code, CI/CD, and GitOps tooling, such as Terraform or Pulumi.
Preferred / Bonus Qualifications (if applicable)
- Designing or operating multi-region systems.
- Sharding databases or operating them on Kubernetes.
- Leading large-scale database, cluster, or service migrations with minimal downtime.
- FedRAMP experience.
Benefits & Perks (if applicable)
- 100% health coverage for employees (medical, dental, and vision).
- Market-leading leave policies, including gender-neutral parental leave.
- Monthly stipends for wellbeing, hybrid work, and cell phone use.
- 401(k) plan with Fidelity and employer match.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.