Staff Site Reliability Engineer

October 27, 2026

Job Description

Company: Ironclad
Location: San Francisco, CA
Workplace Type: Hybrid
Employment Type: Full-time
Pay / Compensation: $210,000 – $235,000

About the Role

Ironclad is building AI contracting at enterprise scale on a dataset of over 2 billion contracts. We are seeking a Staff Site Reliability Engineer to shape the cloud platform, focusing on reliability, scaling, and data layer performance for our business-critical systems.

What You’ll Do / Key Responsibilities

  • Shape our direction: Help set the technical direction for SRE and the cloud platform, building a roadmap for reliability.
  • Solve the whole problem: Identify reliability risks, design and deliver changes to prevent recurring failures, and lead architectural decisions.
  • Keep our data layer fast and reliable: Monitor, tune, and scale our relational and NoSQL systems (PostgreSQL, MongoDB, Redis), addressing capacity and performance issues.
  • Reduce toil through automation: Improve build, test, deploy, monitor, and recovery processes through automation.
  • Own resilience end to end: Design and test backup, recovery, and disaster recovery capabilities, strengthening data durability.
  • Share ownership of production reliability: Participate in the SRE on-call rotation, leading complex incident investigations and improving runbooks.

Requirements & Qualifications

  • 8+ years in SRE, DevOps, or infrastructure engineering, including experience as a technical lead for business-critical systems.
  • 5+ years developing and maintaining production software in TypeScript or Python.
  • Deep experience operating Kubernetes in production, including troubleshooting at scale.
  • Production experience with both relational and NoSQL databases, such as PostgreSQL, MongoDB, or Redis, including query and index tuning, replication, monitoring, and scaling under load.
  • Hands-on experience with infrastructure as code, CI/CD, and GitOps tooling, such as Terraform or Pulumi.

Preferred / Bonus Qualifications (if applicable)

  • Designing or operating multi-region systems.
  • Sharding databases or operating them on Kubernetes.
  • Leading large-scale database, cluster, or service migrations with minimal downtime.
  • FedRAMP experience.

Benefits & Perks (if applicable)

  • 100% health coverage for employees (medical, dental, and vision).
  • Market-leading leave policies, including gender-neutral parental leave.
  • Monthly stipends for wellbeing, hybrid work, and cell phone use.
  • 401(k) plan with Fidelity and employer match.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.