Job Description
Company: Prompt
Location: United States
Workplace Type: Remote
Employment Type: Full-time
About the Role
Prompt Health is revolutionizing healthcare by delivering highly automated and modern enterprise software to rehab therapy businesses, setting a new standard in healthcare technology. As a Senior Database Reliability Engineer, you will own the health, performance, and cost-efficiency of the databases that power our EMR and platform products, scaling the architecture cleanly as we grow.
What You’ll Do / Key Responsibilities
- Own the reliability, performance, and availability of all production Aurora MySQL databases across EHR, Data, and AI teams.
- Manage database alerting and observability pipelines end to end utilizing Datadog and integrate into DevOps on-call rotations.
- Implement automated safeguards, including termination of runaway queries and real-time visibility into active workloads.
- Author and maintain operational database runbooks for rapid incident response.
- Diagnose, optimize, and re-index problematic queries to minimize latency and system load.
- Review new application queries before release, serving as a performance gatekeeper.
- Architect and right-size Aurora reader topologies and read-routing strategies to eliminate over-provisioning.
- Manage replication health, backups, restore testing, failover, and disaster recovery.
- Establish secure schema-change and migration practices across teams.
- Handle protected health information (PHI) responsibly within a HIPAA-compliant environment.
Requirements & Qualifications
- 6+ years of experience in database reliability engineering, database administration, or database engineering in production environments.
- Deep expertise in MySQL and Aurora MySQL, including query optimization, execution-plan analysis, indexing, and replication.
- Hands-on experience operating multi-reader Aurora or RDS clusters at terabyte scale, including read-routing and connection pooling.
- Strong proficiency with database observability tooling such as Datadog, Percona Monitoring and Management (PMM), Performance Insights, or Prometheus/Grafana.
- Proficiency in scripting languages (Python, Bash) and Infrastructure as Code (Terraform).
- Operational depth in AWS RDS/Aurora cost optimization, including reserved capacity and storage tiering.
- Proven experience in incident response, on-call rotations, and authoring runbooks.
Preferred / Bonus Qualifications
- Experience deploying or managing cloud data warehouses (Snowflake, Databricks, Redshift).
- Experience working within HIPAA-regulated healthcare compliance environments.
- Familiarity with query auto-remediation tooling (pt-kill / Percona Toolkit).
- Application familiarity with PHP for effective query review.
Benefits & Perks
- Competitive salaries and potential equity compensation for outstanding performance.
- Remote/hybrid work flexibility and flexible PTO.
- Medical, dental, and vision insurance coverage.
- Company-paid disability, life insurance, and family medical leave.
- 401(k) retirement plan and FSA/DCA/commuter benefits.
- Fitness credits and HQ recovery suite access (cold plunge, sauna).
Prompt Therapy Solutions, Inc is an Equal Opportunity and E-Verify Employer.